This listing was posted on Professional Diversity Network.
Concierge Assistant
Location:
Boston, MA
Description:
WHAT YOU'LL DO You are a key member of the Office Experience team responsible for the staff and visitor experience at BCG's flagship office in Boston. Serving as the first point of contact for clients and visitors to the BCG office, the Concierge Assistant is valued as the "Chief of First Impressions". In addition to guest management, you will triage meeting support requirements including conference and guest spaces and perform other administrative tasks as necessary. YOU'RE GOOD AT Working with many types of people - from clients and visitors, to vendors, employees, and teammates - you can adjust your working style to each individual and gauge proper priority levels seamlessly while offering a positive customer experience. Working in a very tight knit, feedback-oriented, collaborative team setting. Being a focal point of contact (POC) for the office and being able to direct and facilitate internal and external inquiries in line with office policies Coordinating meeting support, acting as primary POC for meeting organizers and communicating and delegating meeting needs to appropriate teams (i.e. Office Services, Catering, IT, Events, Building Security & Management), ensuring day-of is smoothly executed. Written, verbal communication and interpersonal skills. Executing detail-oriented tasks with accuracy and efficiency Flexibly moving between proactive and reactive mode with the ability to make sound decisions in a timely manner Demonstrating critical thinking and interpersonal skills in an environment that requires juggling competing priorities among a variety of stakeholders Setting up a high standard of hospitality by providing guidance to colleagues and visitors in a concierge setting, rather than that of a traditional reception desk YOU BRING (EXPERIENCE & QUALIFICATIONS) Openness and receptiveness to meeting new people - culturally sensitive and have a passion for making guests and colleagues feel at home and welcome with a sense of pride High emotional intelligence and ability to control emotions, remain patient, and maintain service-oriented behavior while working efficiently in stressful situations Ability to maintain confidentiality and display professional behavior at all times Strong organizational and process management skills and are comfortable with multi-tasking and prioritizing within a fast-paced, demanding environment Bachelor's degree, or equivalent experience 1 - 3 years of experience in a professional environment - concierge experience in a hospitality setting preferred Proficient computer skills: MS Word, Excel, PowerPoint, Outlook - willingness to learn new systems as relevant to the needs of the operation YOU'LL WORK WITH Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs. WHO WE ARE BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.BST is the operational heart of our business and is invaluable to our success. Roles such as finance, human resources, risk, and IT, help propel BCG forward. BST employees support the core of the organization and provide outstanding value to the business. As a BST member, you will work with inspiring, talented, dedicated, and curious colleagues in an energizing, fast-paced environment in which people are treated with respect and help one another to succeed. Working at BCG provides you with the opportunity to grow through interesting and challenging work and to have an active voice in your personal career development. EQUAL OPPORTUNITY Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.PDN-9bed996f-f619-440a-8e19-7feafd4ad7fa
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More About this Listing: Concierge Assistant
Concierge Assistant is a Clerical Assistant Job at Boston Consulting Group located in Boston MA. Find other listings like Concierge Assistant by searching Oodle for Clerical Assistant Jobs.
Concierge Assistant is a Clerical Assistant Job at Boston Consulting Group located in Boston MA. Find other listings like Concierge Assistant by searching Oodle for Clerical Assistant Jobs.